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Crate and Barrel Support Ticket - Paramus, New Jersey - Charging before delivering

Crate and Barrel Support Ticket - Paramus, New Jersey

Charging before delivering - Alfresco Outdoor Dining Table, Chairs and Umbrella

Created By: Buyer74's Picture Buyer74 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 2 years ago
Department: N/A Replies: 0
Product: Alfresco Outdoor Dining Table, Chairs and Umbrella

I placed and order for an outdoor set, name AL Fresco, on June 21, now almost 4 weeks later , I have no clue when this set will arrive, of course I called the store where I placed the order to have information and I receive the same story over and over. The warehouse where is coming from is down due to a software issue and they are not shipping anything at the moment? Really? Is this a joke? Beside they keep saying that there is nothing they can do about it. On the other hand they were really quick to take the money out of my account the moment I placed the order in the store! What can I do?


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