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Crate and Barrel Complaint - Ridiculous - Dining Room Table
Crate and Barrel Complaint

Crate and Barrel Complaint

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Ridiculous - Dining Room Table


I ordered a simple black dining room table in November and I am still waiting for it after I was promised it would be delivered in early December. Still here I sit with no table. Each time I call back to check the status of the delivery, the date continues to change. I am still in disbelief that a company as reputable as Crate & Barrel provides such terrible customer service.


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Comments


stillwaiting2010 says: (9 years ago)
 0
We are in the middle of the same situation. I ordered a rug in mid Dec and had them pull up the inventory and show me before I purchased. They showed 71 of the rugs would be delivered the week after Christmas. When I went in to the store a week later to buy a lamp (also on back order) they told me my rug would arrive the first week of January. When my husband went in early Jan to pick up the lamp they told him the rug would come in the third week of January. Today they called me to say my lamp was in (the lamp we picked up 2 weeks ago) and I asked about the rug. She said its scheduled to come in early Feb. This is absolutley ridiculous! This used to be one of my favorite stores.




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