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Crate and Barrel Complaint - Horrible customer service
Crate and Barrel Complaint

Crate and Barrel Complaint

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Horrible customer service


I bought a sofa and three small cubical tables from Crate and Barrel . The items arrived 3 weeks later than the expected date and after I called the customer service 3 times. The tables were damaged at arrival. Again, I called the company several times, and when I finally could talk to someone, they let me know that they could only replace the damaged items in two months because they don't have them available.

Several people shared their similar experience on this website. I regret that I didn't take it serious.


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