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Crate and Barrel Complaint - Crate and Barrel customer service - Customer Service
Crate and Barrel Complaint

Crate and Barrel Complaint

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Crate and Barrel customer service - Customer Service


I placed an order online several weeks ago, and unfortunately there was an error regarding the address that I hadn't noted till the order had been submitted. There was no way for me to check this order or edit it myself, so I have sent several emails requesting that the error be addressed (i will call later this week). I received the order number shortly after, but that is the last I have heard about it. Nothing about processing or shipping and absolutely nothing back from customer service (aside from automatic responses). I am really pissed off at this level of unprofessionalism. Have they let go a gigantic chunk of staff and as a result have to ignore customer inquiries and have seriously delayed processing times?? Ridiculous.


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Comments


QLee says: (7 years ago)
 0
My name is Quentin L. Schroeter @ 1800 Golden avenue, HELENA, MONTANA 59601----A month ago , I ordered some 'Throw' pillows for my sofa-----They still have not arrived---When can I expect this order to arrive in Helena?------Thank you. (June 8th, 2011)




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